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International Automotive Technicians Network
Re: Shop productivity: is 11 hours per tech reality?
Posted to Shop Management Forum on 12/9/2005 1 Reply

I am not suggesting that the tech be paid less. What I am suggesting is that we be honest with our customers.

I am also suggesting that the popular methods of both billing customers and paying employees leaves room for a large degree of deception. Login to read more.

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