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Re: Nobody Buys Hours
Posted to Shop Management Forum on 12/4/2005 14 Replies

Mark, I agree with you that we are selling fixed cars, not hours, in one sense. It's true that what a customer wants is working heat. He does not want to buy two hours of labor. He just wants heat and it may take two hours to attain it.

But here is where aut... Login to read more.

14 Replies Received (View Replies)