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International Automotive Technicians Network
Re: Building your business by not charging
Posted to Shop Management Forum on 11/20/2005

Hi Scott:

I constantly strive to do this in some form.

Oddly enough there is inordinate value placed upon such charity. My most favorite response is one that cements this nasty little habit in place, where I get the reply "OH! I MEANT to mention that, but ... Login to read more.