× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Re: Caving in to the customer...
Posted to Shop Management Forum on 11/17/2005

Hi Michael,

I think I have a much different position on this subject than most. I would not care to see the other shops estimate because if I were to choose to give this person a discount it would not be in an effort to compete with the other shop. Only the ... Login to read more.