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Re: Re: Caving in to the customer...
Posted to Shop Management Forum on 11/16/2005 2 Replies

Mike, if I tell you they beat yor price by $150.00, would you have dropped to that? If I don't have to show you their written estimate, maybe it was $200.00 less, If their quote was apples to apples with yours, then I'd want to see the estimate-period.... Login to read more.

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