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Re: Caving in to the customer...
Posted to Shop Management Forum on 11/16/2005 35 Replies

Just stirring up food for thought! What are your policies reguarding keeping work coming in the door versus standing firm on your price for price shoppers? I have a long time customer who recently went to another shop to replace the tires on his van. He was to... Login to read more.

35 Replies Received (View Replies)