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International Automotive Technicians Network
Re: Tech To Service Advisor Ratio?
Posted to Shop Management Forum on 11/15/2005

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You mean like teaming up Alge Crumpler w/ Michael Vick? Oh Yeah. I've seen it work. I term it 'heavy hitters'. Let the Tech find the work and the ASM sell it. Makes a lot of things happen that normall... Login to read more.