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Re: Do Shops Depend Too Heavily on Part Profit? An Unpopular Post
Posted to Shop Management Forum on 11/11/2005

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You're right on the money Louis. To me, the word "service" implies a much higher level of skill than does the word "labor."

The study of semantics, especially as espoused by Dr. S.I. Hayakawa (the s... Login to read more.