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International Automotive Technicians Network
Re: I'm almost ashamed
Posted to Shop Management Forum on 11/3/2005

Bill, don't worry about the xLube deal

As far as the other 2 dealers, I wouldn't confront or challenge them. You don't say if they have this type of general reputation or not, so possibly these 2 incidents were just a fluke. Maybe a greedy tech having a bad ... Login to read more.