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International Automotive Technicians Network
Re: The Gap between Service and Sales in Dealerships
Posted to Shop Management Forum on 10/22/2005

We kinda do that now with the hybreds.

Every now and then, my dealer sells a hybred Escape. My brother (the only hybred certified tech in the shop) has to stop... clean up.. and go up front to have a Q&A session with the customer. It only happens once every ... Login to read more.