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International Automotive Technicians Network
Re: The Gap between Service and Sales in Dealerships
Posted to Shop Management Forum on 10/21/2005

[...trimmed text...]

Hi Raymond,

I suspect you're right on count one, and I know you're right on count two, which is as it should be.

As I think through the possibilities of this a little more, what I envision is a pe... Login to read more.