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Re: Responding to Tow-Service Hijacking a customer
Posted to Shop Management Forum on 10/19/2005 8 Replies

In one way, yeah the tow company did you wrong by suggesting a different shop to the customer. Ok, don't use them again.

On the other hand, you were looking at an 18 year old Chevy van with what was likely a fuel pump problem. Ever see those with rusted fuel... Login to read more.

8 Replies Received (View Replies)