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International Automotive Technicians Network
Re: Upsells
Posted to Shop Management Forum on 10/11/2005 5 Replies

Mike,

Our shop gives tech's one coconut for every dollar of parts and labor upsold that is not related to the job that the car came in for, if that tech does the job. If the job is dispatched to another tech, they get two coconuts for every dollar of parts a... Login to read more.

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