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International Automotive Technicians Network
Re: How to carefully develop a program to torque off customers
Posted to Shop Management Forum on 10/3/2005

I wish the general public would understand that Automotive service is not like other retail businesses that can offer large % discounts or cash back or 2 for 1 deals because they make between 200-300% mark-up on their products. Clothing I think is even higher.... Login to read more.