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Re: How to carefully develop a program to torque off customers
Posted to Shop Management Forum on 10/2/2005 5 Replies

A while back I needed new glasses and my scrip was expired. Without proper research or care I just made an appointment with an optometrist next to the optician's store -- not wise but I was lazy that day. After my eye exam I had no problem presenting my charge... Login to read more.

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