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How to carefully develop a program to torque off customers
Posted to Shop Management Forum on 10/2/2005 38 Replies

Yesterday was the wife's birthday and I went to a large bookstore to get her a cool book she was interested in.

This is a very nice book store with a coffee bar (latte and all) in the Starbucks tradition.

I did find the book and another that I wasn't aware... Login to read more.

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