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International Automotive Technicians Network
Re: A common thread to shop bungles - distraction
Posted to Shop Management Forum on 9/25/2005

"If I could count the number of times I've heard "It ran great *** ago, and was a great little ***" it would probably be in the hundred"

....."Remember that back bumper you tightened up last year....well NOW IT WON'T start/run/brake/heat/cool/charge....."

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