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Re: Service Writer sending customers elsewhere!!!
Posted to Shop Management Forum on 9/10/2005 7 Replies

The problem is that we have built a relationship with the SW on a personal level, especially my wife, and this is like getting rid of family.

Yes, we know, getting personal is a big mistake, we have learned a valuable lesson.

The other problem is, the poli... Login to read more.

7 Replies Received (View Replies)