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Re: Service Writer sending customers elsewhere!!!
Posted to Shop Management Forum on 9/9/2005 10 Replies

As long as it is cut and dried, black and white, what is the point of the question? If there is no job you won't do at any price fire that SA. If there is no room for judgement, fire that SA.

If you give your SA any measure of discretion you must leave room ... Login to read more.

10 Replies Received (View Replies)