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Re: Service Writer sending customers elsewhere!!!
Posted to Shop Management Forum on 9/9/2005 29 Replies

Before you summarily fire her, consider this . . . .

There are people who come in our place where I would condone the same treatment. Let me explain.

Let's say a delivery driver comes in here and says "how much will struts be for my BMW"

Now, I know he d... Login to read more.

29 Replies Received (View Replies)