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International Automotive Technicians Network
Re: Service Writer sending customers elsewhere!!!
Posted to Shop Management Forum on 9/9/2005

I say give her a fair trial & then hang her! Seriously, I can't think of any reason to not fire her. Just wait a few minutes or hours to calm down so that you can do it in a professional manner. That could save you some headaches down the line. I'm sorry to he... Login to read more.