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Re: I finally did it, insulted a potential customer
Posted to Shop Management Forum on 9/29/1999

Ya did good! We had a lady that had been coming for some 15 years. Never was a class "A" or "B" customer but had been coming a long time. But the last year or so she would always say or prices are to high. She would say this up at the front counter in front of... Login to read more.