× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Detention Programs
Posted to Shop Management Forum on 8/24/2005 3 Replies

Andy,

I'd like to add a what if to this situation.

Lets say the part arrived from the dealer, you install the part & the problem is fixed. But... before closing time the customer called back to revoke his authorization so he could get the cheap AZ part.

... Login to read more.

3 Replies Received (View Replies)