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International Automotive Technicians Network
Re: who's responsible?
Posted to Shop Management Forum on 8/23/2005 5 Replies

Albin,

I'm not opposed to supplying the labor to install the wheel (G), but how about the bent/destroyed studs and brake hardware and backing plate? The customer definetely needs to pony up for the drums, but how about the other parts? BTW, he has no idea wh... Login to read more.

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