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Customer's Point of View - Long Post
Posted to Shop Management Forum on 8/15/2005 24 Replies

Gentlemen, First I'll tell you a little bit about my self. I've been a mechanic, service manager, parts manager and shop owner over the last 35 years. I was a member of the old Independent Garage Owners Association, charter member of STS, and a sponsoring memb... Login to read more.

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