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International Automotive Technicians Network
Re: Who Can I Trust?
Posted to Shop Management Forum on 8/13/2005

I'm sure this customer will return to that dealer waving my invoice.

The owner set in the drivers seat as I removed the drain tube and handed it to him with the screw in it. The drain tube had a 90 degree bend and the screw was lodged in the bend.

Glenn Login to read more.