× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Handling the Upset Customer - Dare to be Different
Posted to Shop Management Forum on 8/12/2005

[...trimmed text...]

You're right, fortunately there are many good ones out there. Many of my customers are very appreciative and say so when they are picking up their vehicles and paying for the repair. I try to focus on... Login to read more.