× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Handling the Upset Customer - Dare to be Different
Posted to Shop Management Forum on 8/11/2005 4 Replies

Roy , I think the real down side to your experience is it takes some of our trust away. I give someone a break just like you did once in a while, and have always gotten paid back except once. I hate hounding someone over a couple hunnert bucks , I tend to get ... Login to read more.

4 Replies Received (View Replies)