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Re: Angry Customer WWYD?
Posted to Shop Management Forum on 8/9/2005

[...trimmed text...]

Good grief Tim,

There is a huge difference between sabotage and not fixing a car correctly the first time.

From Merriam-Webster [[...]]

Main Entry: 1sab·o·tage Pronunciation: 'sa-b&-"täzh Functi... Login to read more.