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International Automotive Technicians Network
Re: Who should do the Test Drive?
Posted to Shop Management Forum on 7/24/2005

Always have complainer drive out while repairer listens then trade seats on the way back. A few years ago I had a car dropped overnight with a note to "fix the noise". A test drive revealed a noisy wheel bearing that drowned out any other noises. When the cust... Login to read more.