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Re: is there a rule book on how to play flat rate the game?
Posted to Shop Management Forum on 7/21/2005 1 Reply

"Have no fear of comebacks. If you are doing the job right in the first place, comeback = upsell = more money. "

no offense intended, seriously. But this attitude scares the stuffin's out of me....and is the main reason that I have refused to work for dealer... Login to read more.

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