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Re: Almost a full moon, or is it the heat?
Posted to Shop Management Forum on 7/20/2005 18 Replies

[...trimmed text...]

(snip) Lou:

Seriously, both #1 and #2 would have been non-issues had the Service Writer used The Seven Magic Words: "Can You Show Me What You Mean?" and then waited for a "YES" or "NO" answer. If "Y... Login to read more.

18 Replies Received (View Replies)