× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Cancelled Appointments
Posted to Shop Management Forum on 6/23/2005

Same here we call it MA1 or 2. Legit reasons aside, after two MA's in any given quarter their priority status is down graded. We always ask why they have to cancel. You may or may not get a straight answer but at least they are aware it means enough to us to a... Login to read more.