× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Cancelled Appointments
Posted to Shop Management Forum on 6/23/2005

[...trimmed text...]

Well, it depends on the customer. If we see two missed appointments in the last ____(pick your time period; a month/year...), with little service history, or little "upsell" history, we may decline to... Login to read more.