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International Automotive Technicians Network
Re: When Are We Going To Put Our House In Order?
Posted to Shop Management Forum on 6/21/2005 2 Replies

Regarding the first story:

Most independent shops (iATN members largely excluded) a) struggle to repair the complaint they are given to "fix" and b) care ONLY about getting paid for the corresponding repair. They aren't looking to up-sell. My experience is t... Login to read more.

2 Replies Received (View Replies)