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Re: Normal Practice or Misleading?
Posted to Shop Management Forum on 6/15/2005 3 Replies

Hiya Louis,

6.) I don't care who worked on it before or what parts they used. This is what is wrong with your car and this is what it will take to fix it. Let the customer deal with the dealer, I wouldn't have the time or energy to get involved in that mess.... Login to read more.

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