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International Automotive Technicians Network
Re: Customers worth losing even before you get them
Posted to Shop Management Forum on 5/31/2005

I usually dont mind customers watching, but the one I had today did. I was working outside on his car, he was looking right over me while working, he followed every move I made. Inside the shop, back outside, very annoying. He also brought his dog with him, & ... Login to read more.