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International Automotive Technicians Network
Re: Customers worth losing even before you get them
Posted to Shop Management Forum on 5/29/2005

Don't send her here.:o) I know some people that take a hour and a half to watch 60 Minutes.

I really don't have a problem with people watching. I usually have them hold something or run them to my truck if I have to hit something with a hammer.(vbg)

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