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International Automotive Technicians Network
Re: Just a simple phone call
Posted to Shop Management Forum on 5/26/2005

Hiya Jim,

Ya some of those help request fixes just leave ya, well for a lack of a better word, Wondering... Calling the customer after any job is a good idea. Puts ya out in front in the customers minds, and shows you actually care after the transaction. Its... Login to read more.