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Re: Check Engine light on, why can't we fix it today?
Posted to Shop Management Forum on 5/24/2005 1 Reply

I think I would have done about what you did.

It is unrealistic to PROMISE anything by 2:00 the same day until after you have diagnosed it.

This customer was obviously determined to believe that this was a simple task that should be complete by 2:00 and th... Login to read more.

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