Good morning Mark,

Thanks for the follow-up.

[...trimmed text...]

I won't debate that the customer should be made to feel welcome. I agree with you on that point. I was h... Login to read more.

iATN Members:
Login to read this message and participate
Auto Repair Pros:
Join iATN to read this message and others
Vehicle Owners:
Find a nearby iATN member to repair your vehicle