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Re: You're the Customer - How Does this make You Feel?
Posted to Shop Management Forum on 5/17/2005 15 Replies

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P.S.

So the $16,000 I spent there for the vehicle 17-months prior doesn't make me a customer huh? Well, that is the mindset of a good many dealer service department personnel, and perhaps one re... Login to read more.

15 Replies Received (View Replies)