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International Automotive Technicians Network
Re: You're the Customer - How Does this make You Feel?
Posted to Shop Management Forum on 5/16/2005

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Naaaaahhh... Randy's just trying to get rich off of these poor, helpless "MIL" customers. :0)

But, quite seriously, Lance, the story's never completely told until we hear both sides. Most of us have... Login to read more.