× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: You're the Customer - How Does this make You Feel?
Posted to Shop Management Forum on 5/16/2005

It sounds as though, from your description, the dealer is not doing any diagnosis for the P0420 code, but simply recording and clearing it the first time. If the same code comes back, two strikes and the converter is out. I agree that they must complete a repa... Login to read more.