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Re: You're the Customer - How Does this make You Feel?
Posted to Shop Management Forum on 5/15/2005 8 Replies

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...and at this point, the owner has 170 bucks invested in a problem that he thinks should be taken care of under the vehicle's 8/80 emissions warranty. While the service writer may be technically and ... Login to read more.

8 Replies Received (View Replies)