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International Automotive Technicians Network
Re: You're the Customer - How Does this make You Feel?
Posted to Shop Management Forum on 5/15/2005

What does the code have to do with deciding the part needs changed? From a customer/owner standpoint I would be interested in how they will prove what the part is failing to do.

If this was my customer I would see if there is a re flash TSB in my information... Login to read more.