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Re: You're the Customer - How Does this make You Feel?
Posted to Shop Management Forum on 5/15/2005 4 Replies

[...trimmed text...]

Hello, Mark

I would feel like a non-customer, that's what...

Contrast this behavior to a lady who called her Honda dealer about a MIL issue on a newly introduced SUV. The Honda dealer is located 2... Login to read more.

4 Replies Received (View Replies)