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International Automotive Technicians Network
Re: What's your policy on advance parts ordering?
Posted to Shop Management Forum on 5/14/2005

I tell my s/w to always get a deposit up front.

Four weeks ago, I let my guard down and broke my own rule for a regular customer, who came by twice asking me to get a $85.00 trim piece for his 12 yr old car (special order). I'll give you one quess what h... Login to read more.