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What's your policy on advance parts ordering?
Posted to Shop Management Forum on 5/13/2005 15 Replies

Today I had a customer call in saying they needed their EGR valve cleaned according to another place they took the car. Based on the mileage of the vehicle, I told them I thought they'd see better results by replacing it.(cust. already had a diag. done and did... Login to read more.

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