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International Automotive Technicians Network
Re: How to make customers love to pay for testing
Posted to Shop Management Forum on 4/14/2005

[...trimmed text...]

Stephen,

Normally, we don't write that much, time prohibits, but I thought this would be a good example of how to do it.

I told the guy, "There's 88 bucks worth of typing" LOL

This also points o... Login to read more.